• Pos Laju: Peninsular Malaysia, within 1-3 business days.
• Pos Laju: Sabah & Sarawak, within 3-5 business days.
• Ninja Van: Singapore, within 3-5 business days.
• Express Delivery: Worldwide, within 7 business days upon request.

Orders are shipped daily, except on Sundays and public holidays. Orders placed before 12:00 PM will be shipped on the same day.

• To track your order status, use this “Easy Track” link by entering the Tracking Number/AWB. 
• You can also receive Tracking Number/AWB information via Email, WhatsApp or SMS.

You can make payments using Online Banking (FPX) and DuitNow QR, which allow for direct bank or e-wallet deductions from most major banks and e-wallets in Malaysia.

We also accept Debit Cards and Credit Cards, including Visa and MasterCard, for both Malaysia and worldwide.

For cross-border payments, we accept:

• NETS (Singapore)
• QRIS (Indonesia)
• PromptPay (Thailand)

Yes, but only for Malaysian customers via Pos Laju.

Yes, but only for Malaysian customers via SPayLater and Boost PayFlex.

We offer a 7-day return warranty for faulty products from the date you receive them. Items must be in their original condition and packaging. Please contact us within 24 hours if your product is damaged, wrong, or doesn’t fit.

If the product is damaged, the wrong item, or the wrong size, please contact us within 24 hours. You must return the item in its original, unworn condition. We’ll offer a refund or exchange within 2-7 working days.

If you made an error (e.g., ordering the wrong color), you may request an exchange. The item must be unused, and approval is required.

Please take clear photos of the faulty product and email them to us, including your order details. We need the product in its original packaging. The buyer covers return shipping and is responsible for the item until it reaches us.

Yes, if the product is faulty or incorrect. Refunds are issued to your account, and the balance can be used for future purchases.

We value your feedback! If you have any concerns, please reach out via email before leaving neutral or negative feedback. We’re committed to resolving any issues and ensuring your satisfaction.