Pos Laju

• Peninsular Malaysia: 1–3 business days
• Labuan, Sabah & Sarawak: 3–5 business days

J&T Express

• Peninsular Malaysia: 1 business day
• Sabah & Sarawak: 3 business days

J&T Cargo

• Peninsular Malaysia: 1–3 business days

Ninja Van

• Singapore: 3–5 business days

Express Delivery

• Worldwide: 7 business days, upon request

Orders are shipped daily, except on Sundays and public holidays. Orders placed before 01:30 PM will be shipped on the same day.

• To track order status, go to the “Track Order” section and enter your Order ID and Billing Email.
• Your Tracking Number (AWB) will also be sent via Email, WhatsApp, or SMS.

You can make payments via:

• Online Banking (FPX) – Direct bank deductions from most major banks in Malaysia.

• Credit & Debit Cards – Visa, Mastercard and Maestro accepted locally and internationally.

• DuitNow QR (Local & Cross-Border QR Payments):

  • Malaysia – TNG eWallet, GrabPay, Boost, MAE, ShopeePay and most major banks.

  • Singapore – DBS, OCBC, UOB (via NETS).

  • Indonesia – Bank Central Asia (BCA), Bank Syariah Indonesia (BSI), BPD Bali, CIMB Niaga, DANA, LinkAja, Bank Mega, OttoCash, Permata, ShopeePay, Bank Sinarmas (via QRIS).

  • Thailand – Bangkok Bank, Bank of Ayudhya, CIMB Thai, Krungthai Bank, Siam Commercial Bank (via PromptPay).

Yes, but only for Malaysian customers via Pos Laju.

Yes, but only for Malaysian customers via Atome and SPayLater.

We offer a 7-day return warranty for faulty products from the date you receive them. Items must be in their original condition and packaging. Please contact us within 24 hours if your product is damaged, wrong, or doesn’t fit.

If the product is damaged, the wrong item, or the wrong size, please contact us within 24 hours. You must return the item in its original, unworn condition. We’ll offer a refund or exchange within 2-7 working days.

If you made an error (e.g., ordering the wrong color), you may request an exchange. The item must be unused, and approval is required.

Please take clear photos of the faulty product and email them to us, including your order details. We need the product in its original packaging. The buyer covers return shipping and is responsible for the item until it reaches us.

Yes, if the product is faulty or incorrect. Refunds are issued to your account, and the balance can be used for future purchases.

We value your feedback! If you have any concerns, please reach out via email before leaving neutral or negative feedback. We’re committed to resolving any issues and ensuring your satisfaction.